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Scope
This Privacy Policy describes how we handle your personal
information for our services on the bidTropolis website. It applies generally
to the bidTropolis.com website where this policy appears in the footer of the
page (“the Site”). The policy that applies on any of our domains or subdomains
is always the policy that appears in the footer of each website.
Our subsidiaries’ and joint ventures’ privacy practices are
similar to those described in this Privacy Policy. Subject to the requirements
of applicable law, we strive to provide a consistent set of privacy practices
throughout the global bidTropolis trading community. By accepting the Privacy
Policy and the User Agreement in registration, you expressly consent to our
collection, storage, use and disclosure of your personal information as
described in this Privacy Policy. This Privacy Policy is effective upon
acceptance for new users and is otherwise effective on February 1st, 2005.
Collection
You can browse the Sites without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. If you choose to provide us
with personal information, you consent to the transfer and storage of that
information to our servers located in the United States.
We may collect and store the following personal information:
- email address, physical contact information, and (depending
on the service used) sometimes financial information, such as credit card or
bank account numbers;
- transactional information based on your activities on the
Sites (such as bidding, buying, selling, item and content you generate or that
relates to your account);
- shipping, billing and other information you provide to
purchase or ship an item;
- community discussions, chats, dispute resolution,
correspondence through the Site, and correspondence sent to us;
- computer sign-on data, statistics on page views, traffic to
and from the Site, and ad data;
- other information, including IP address and standard web log
information, and
supplemental information from third parties. (For example,
if you incur a debt to bidTropolis, we will generally conduct a credit check by
obtaining additional information about you from a credit bureau, as permitted
by law. As another example, if the information you provide cannot be verified,
we may ask you to send us additional information (such as your driver license,
credit card statement, and/or a recent utility bill or other information
confirming your address), or to answer additional questions online to help
verify your information.)
Marketing
We don't sell or rent your personal information to third
parties for their marketing purposes without your explicit consent. We may
combine your information with information we collect from other companies (such
as demographic data) to improve and personalize our services. If you don't wish
to receive marketing communications from us, simply indicate your preference
once you sign-in on in My bidTropolis, similar account status page, or by
following the directions within the email.
Use
Our primary purpose in collecting personal information is to
provide you with a safe, smooth, efficient, and customized experience. You
agree that we may use your personal information to:
- provide the services and customer support you request;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and
enforce our User Agreement;
- customize, measure, and improve our services and the Sites'
content and layout;
tell you about targeted marketing, service updates, and
promotional offers based on your communication preferences; and compare
information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal
requirements, enforce our policies, respond to claims that a listing or other
content violates the rights of others, or protect anyone's rights, property, or
safety.
We may also share your personal information with:
members of our corporate family to help detect and prevent
potentially illegal acts and provide joint services; (Our corporate affiliates
will market only to users who request these services.)
service providers under contract who help with our business
operations; (such as fraud investigations, bill collection, affiliate and
rewards programs and co-branded credit cards)
other third parties to whom you explicitly ask us to send
your information; (or about whom you are otherwise explicitly notified and
consent to when using a specific service)
law enforcement or other governmental officials, in response
to a verified request relating to a criminal investigation or alleged illegal
activity; (In such events we will disclose name, city, state, telephone number,
email address, User ID history, fraud complaints, and bidding and listing
history.)
other business entities, should we plan to merge with or be
acquired by that business entity. (Should such a combination occur, we will
require that the new combined entity follow this privacy policy with respect to
your personal information. If your personal information will be used contrary
to this policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your
privacy and our ability to keep the community free from bad actors, we will not
otherwise disclose your personal information to law enforcement, other
government officials, or other third parties without a subpoena, court order or
substantially similar legal procedure, except when we believe in good faith
that the disclosure of information is necessary to prevent imminent physical
harm or financial loss or to report suspected illegal activity.
Activity Associated with User IDs
Your User ID is displayed throughout bidTropolis and is
therefore available to the public. All of your activities on the Site will be
traceable to your User ID. Other people can see your bids, items that you have
purchased in the past, items for sale, storefronts, feedback, ratings and
associated comments, and so on. Notices are sent to other community members
regarding suspicious activity and policy violations on the Site and refer to
User IDs and specific items. Therefore, if you associate your name with your
User ID, the people to whom you have revealed your name to will be able to
personally identify your bidTropolis activities.
Using Information from bidTropolis
Our Sites enable you to share personal and financial
information in order to complete transactions. We encourage you to disclose
your privacy practices and respect the privacy of other users. We cannot
guarantee the privacy or security of your information and therefore we
encourage you to evaluate the privacy and security policies of your trading
partner before entering into a transaction and choosing to share your information.
To help protect your privacy, we allow only limited access to other users'
contact, shipping and financial information in order to facilitate your
transactions. When users are involved in a transaction, they may have access to
each other's name, User ID, email address, and other contact and shipping
information. In all cases, you must give other users a chance to remove
themselves from your database and a chance to review what information you have
collected about them.
You agree to use user information only for:
bidTropolis transaction-related purposes that are not
unsolicited commercial messages;
using services offered through bidTropolis (e.g. escrow,
insurance, shipping and fraud complaints), or
other purposes that a user expressly chooses.
Cookies
We use "cookies" (small files placed on your hard
drive) on certain pages of the Site to help analyze our web page flow,
customize our services, measure promotional effectiveness, and promote trust
and safety.
A few important things you should know about cookies are
that:
We offer certain features that are only available through
the use of cookies.
We use cookies to help identify you and maintain your
signed-in status.
Most cookies are "session cookies," meaning that
they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser
permits, although doing so may interfere with your use of the Sites.
You may encounter cookies from third parties on certain
pages of the Sites that we do not control. (For example, if you view a web page
created by another user, there may be a "cookie" placed by that web
page.)
No spam, spyware or spoofing
We and our users do not tolerate spam. Make sure to set your
bidTropolis notification preferences so we communicate to you as you prefer.
You are not licensed to add other bidTropolis users, even a user who has
purchased an item from you, to your mail list (email or physical mail) without
their express consent. You may not use our communication tools to send spam or
otherwise send content that would violate our User Agreement. We do filter and
automatically scan messages before they are sent for viruses and other illegal
or prohibited content but do not permanently store email messages sent through
these tools. If you send an email to an email address that is not registered in
our community (via Refer a Friend or other tool), we do not permanently store
that email or use that email address for any marketing purpose. We do not rent
or sell these email addresses.
Account Protection
Your password is the key to your account. Use unique
numbers, letters, and special characters and do not disclose your bidTropolis
password to anyone. If you do share your password or your personal information
with others, remember that you are responsible for all actions taken in the
name of your account. If you lose control of your password, you may lose
substantial control over your personal information and may be subject to
legally binding actions taken on your behalf. Therefore, if your password has
been compromised for any reason, you should immediately notify bidTropolis and
change your password.
Accessing, Reviewing and Changing Your
Personal Information
You can see, review and change most of your personal
information by logging into the Site. Generally, we will not manually modify
your personal information because it is very difficult to verify your identity
remotely. You must promptly update your personal information if it changes or
is inaccurate. Once you make a public posting, you may not be able to change or
remove it. Upon your request, we will close your account and remove your personal
information from view as soon as reasonably possible, based on your account
activity and in accordance with applicable law. We do retain personal
information from closed accounts in order to comply with law, prevent fraud,
collect any fees owed, resolve disputes, troubleshoot problems, assist with any
investigations, enforce our bidTropolis
User Agreement, and take other actions otherwise permitted by law.
Security
Your information is stored on our servers located in the
United States. We treat data as an asset that must be protected and use lots of
tools (encryption, passwords, physical security, etc.) to protect your personal
information against unauthorized access and disclosure. However, as you
probably know, third parties may unlawfully intercept or access transmissions
or private communications, and other users may abuse or misuse your personal
information that they collect from the Site. Therefore, although we work very
hard to protect your privacy, we do not promise, and you should not expect,
that your personal information or private communications will always remain
private.
Third Parties
Except as otherwise expressly included in this Privacy
Policy, this document addresses only the use and disclosure of information we
collect from you. If you disclose your information to others, whether they are
bidders, buyers, or sellers on our Site or other sites throughout the Internet,
different rules may apply to their use or disclosure of the information you
disclose to them. Since bidTropolis does not control the privacy policies of
third parties, you are subject to the privacy policies of those third parties.
We encourage you to ask questions before you disclose your personal information
to others.
General
We may amend this Privacy Policy at any time by posting the
amended terms on the Site. All amended terms automatically take effect 30 days
after they are initially posted on the Site. In addition, we will notify you in
accordance with your Notification Preferences.
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